Noticeboard

Friday 24th June 2022 - We are currently experiencing a problem with our E-consult service and although you will receive a confirmation email of your e-consult, we are not receiving any requests at this time. 

We are working hard to rectify this problem and apologise for any inconvenience this may cause.

Thank you for your patience at this time. 

PATIENT SATISFACTION

Recent patient feedback about the care Wye Surgery is providing during the Pandemic

  • Always good, very Covid secure.
  • I needed advice and treatment which was delivered extremely quickly and with sensitivity.
  • It was my first visit I found it relaxing, the nurse gave good advice on how to keep myself safe.
  • Very well organised with procedures to keep everyone safe during the pandemic.
  • Brilliant nurses extremely helpful and kind.
  • I like the way I was greeted and looked after as I was in a lot of pain.
  • The Dr was very good, made a very quick relationship with me and put me at ease. Was helpful and understanding, made a quick onwards referral for me. I cannot fault my experience today.
  • Great Dr very kind and easy to talk to; reception was also good especially with Covid 19 challenges.
  • Quick replies to online queries, always have brilliant communication with the Surgery.
  • Friendly, clean, helpful and great team work.
  • Brilliant caring service.
  • Had a very charming Nurse dealing with me! Pleasant surgery in every way Thank you.
  • Nursing care excellent, very professional.
  • Wye Surgery has always been an amazing Surgery for me.
  • Feel safe and felt cared for
  • Always welcoming.
  • First time visiting went very smoothly I was impressed, good social distancing.
  • Felt safe and very well organised.
  • Staff are fantastic.

One of our GPs also received a lovely letter from a patient who recently lost her husband of 49 years … saying what a wonderful team of people we have at the surgery … how well she has been looked after … and praising some of the new efficient ways that have sprung up during Covid 19.

 
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