Immediate care for non-life threatening accidents and illnesses
There are nine GP-led Urgent Treatment Centres (UTCs) in East Kent open every day of the year including bank holidays.
Those UTCs at Ashford, Canterbury and Margate Hospitals are open 24 hours a days, the others are open 8am to 8pm.
UTCs can diagnose and deal with most common accidents and illnesses for which people might previously have gone to A&E.
Because UTCs offer such a comprehensive service, they aim to take the pressure off Hospital Emergency Depts, freeing them up to diagnose and treat acutely unwell patients and those with potentially life-threatening injuries and illnesses.
What can UTCs treat?
- Abdominal pain
- Bites and stings
- Coughs and colds
- Cuts and grazes
- Ear and throat infections
- Emergency contraception
- Eye problems
- Feverish illness in children
- Minor head injuries
- Minor scalds and burns
- Skin infections and rashes
- Strains and sprains
- Suspected broken limbs
- Vomiting and diarrhoea
How do I use them?
- You can book appointments through NHS 111
- You may be referred by your GP or doctor’s practice, after contacting them for advice in the usual way.
- If you walk into a UTC without an appointment, you will have a clinical assessment within 15 mins of arrival, and as a result may be:
- Seen urgently if necessary, or
- Given an appointment to come back at a time when social distancing can be observed (to keep patients and staff safe during Covid-19), or
- Referred to a more appropriate service.
Where are they?