Wye SurgeryOxenturn RoadWye, Kent, TN25 5AYTel: 01233 884585
You can order repeat prescriptions using Patient Access. If you haven't got your login yet - Register now or Find out more.
If you need an urgent repeat prescription and do not have online access phone us for advice or View alternative options.
TIMESCALES FOR REPEATS: Please order about a week in advance. It normally takes 48 hours (excluding weekends/public holidays) from our receipt of your request before it is ready to collect, but it could be longer.
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Sorry – we cannot accept Repeat Prescription requests by phone.
> How to order using a Repeat Prescription Form > Guidance on Repeats
You can order your repeat prescription in any of the ways listed below.
How long it takes to fulfil varies, but generally it takes us 2 working days from receipt of your request. (NB When dropping off your request to a nominated chemist it may take 3-5 days before your medical supplies are ready for collection/delivery.)
Repeat prescription form You’ll find a list of supplies with to your previous prescription. Simply tick what you need and drop off this tear-off sheet back either to us or your nominated chemist for action. If you:
Lost your repeats form? Simply put your request in writing to us instead. Your new prescription will include a repeats list for you to keep and use next time.
Please plan your repeat medication requests well in advance to avoid unnecessary delays.
Items listed on your current repeat medication slip will be processed by us within 48 working hours. Any additional items may take longer, as you may need to see a GP first.
> Nomad service > Prescriptions free home delivery > Can you save money on your prescriptions > Free prescriptions > Medical Reminder App
For patients who have complicated regular medication regimes we offer to deliver sorted dosage packs that contain all the medication required for a full 28-day cycle.
Speak to your GP to assess your individual requirements.
Prescriptions Free Home Delivery
We offer a free home delivery service on prescriptions for patients who cannot come into the surgery. Please ask our dispensary staff or your GP.
If you need frequent or regular prescriptions you might be able to save money by paying an upfront fee. To do this you will need to apply for a Prescription pre-payment certificate (PPC) for either 3 or 6 months:
Find out more about help with health costs.
Some people automatically get free prescriptions, for example children, some students and people over 60.
Others, can apply for free prescriptions for example - pregnant women or new mums, people on some State benefits, NHS inpatients and people with certain long-term or life-long medical conditions such as cancer, epilepsy, hypothyroidism etc.
To apply you and your GP will need to complete an exemption certificate application form. Ask your GP if you qualify or find out more at:
A new phone app is now available to help you manage regular medications for yourself or someone you care for. It will remind you when to take medications and when to order repeat prescriptions.
Find out more and download the app.
Dispensary01233 884 585 Mon, Tues, Weds and Thurs 8.30am - 7.00pm Friday 8.30am - 5.30pm
We are a rural medical practice with an onsite dispensary that can dispense prescription only drugs and medical supplies if any one of the following applies:
Otherwise, patients living within 1 mile of a chemist or pharmacy, cannot use our dispensary service and must take their prescriptions to a community pharmacy instead.
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